How fast can I be live?
Most businesses are answering calls with their AI in under 10 minutes. Port or provision a number, upload your FAQ and pricing, and you're live before lunch.
Will it sound robotic?
No. The AI receptionist speaks naturally, handles back-and-forth conversation, and can answer questions about your services, hours, and scheduling. Most callers won't realize it's AI.
What happens to my existing phone number?
Nothing changes. You keep your exact same number. I set up conditional call forwarding so that if you don't pick up after a few rings, the AI steps in. Your customers never see a different number.
How is this different from voicemail or an answering service?
Voicemail gives callers a beep and a promise you'll call back. An answering service takes a message and charges per call. RingProof has a real conversation — it answers questions, books appointments straight into your calendar, and texts you a summary after every call. No per-minute charges, no human to pay, no voicemail box to check.
What does the 7-day free trial include?
Full access. The AI answers your missed calls, books appointments, and texts you summaries for 7 days — no charge. If it's not working for you, cancel before the trial ends and you pay nothing. If it is, your monthly subscription starts after the trial.
Can my AI book appointments and update my CRM?
Yes. The agent checks your real-time calendar availability and books appointments straight into it — Cal.com or Cronofy (Google Calendar, Outlook, iCloud). After every call, you get a text with the details. Lead capture and call summaries are logged automatically.
What if a call needs a real human?
The AI takes a message, texts you the details immediately, and tells the caller someone will follow up. Urgent calls get flagged so you can call back right away. You never lose the lead — you just get it as a text instead of a voicemail you'll forget to check.
Is there a contract or setup fee?
No contract, no setup fee. Month-to-month, cancel anytime. Two plans: Starter at $150/month (150 minutes included, $0.60/min overage) and Flagship at $599/month (700 minutes included, $0.15/min overage). The 7-day trial is free. Request a free audit and I'll reach out with the specifics for your business.
How fast does it pick up?
Instantly. No ringing, no hold music, no "please listen carefully as our menu has changed." The AI answers on the first ring, every time.
What areas do you cover?
DuPage County and surrounding Chicagoland. I'm local — but the service works anywhere in the US. Setup is remote and fast, so your location doesn't limit what we can do for you.
Can I customize what it says?
Yes. During setup, I tailor the script to your business name, services, hours, service area, and common questions. You approve everything before it goes live. You can also adjust the agent's personality — warm and casual, professional and efficient, or somewhere in between.
Does it handle after-hours and weekend calls?
Yes. The AI answers 24/7/365. After-hours calls are where most businesses lose revenue — a customer with a burst pipe at 2 AM doesn't wait until morning, they call the next business on Google. RingProof captures those calls, books the appointment for the next available slot, and texts you the details so you're ready when you wake up.
How does it handle spam calls and telemarketers?
The AI detects solicitors, robocallers, and telemarketers conversationally — it listens to what the caller says, not just caller ID. If someone says "I'm calling about your Google listing" or pitches an extended warranty, the AI politely declines and ends the call. You're never notified about spam calls. On flat-rate pricing, filtered spam costs you nothing. Most service businesses get 5-10 spam calls per day — that's a lot of wasted time saved.
What is "Boss Mode"?
Boss Mode lets you call your own RingProof number and get a verbal summary of the day's calls — like checking in with an employee. The system recognizes your phone number (the forwarding number you set up) and switches from receptionist mode to a quick status report: how many calls, what they were about, any bookings, any messages. No app to open, no dashboard to check — just call your own number and ask "how'd today go?"
Does it know my industry? Or is it generic?
It's configured for your trade from the first call. A plumber gets an AI that knows to ask "is there active flooding?" and "residential or commercial?" A dentist gets an AI that knows insurance FAQs. An HVAC company gets an AI that knows "no heat in January" is an emergency. There are 24 trade-specific templates — the AI doesn't learn your industry on the fly, it's set up for it before it ever takes a call.
How does it handle emergency calls?
Trade-specific emergency signals trigger immediate escalation, not a booking flow. For plumbers: gas smell, burst pipe, sewage backup, active flooding. For HVAC: no heat in winter, no AC in a heat wave, gas smell. For locksmiths: locked out with stove on, child locked in vehicle. The AI gathers the information the technician needs for dispatch and texts you immediately so you can respond. Gas-smell calls get a hardcoded safety response — the AI tells the caller to leave the house and call 911 before anything else.
Can it handle multiple locations?
Yes. If you have 2 or more locations, the AI determines which location the caller is asking about before giving location-specific answers — hours, address, availability. You can assign a separate phone number to each location so the AI knows automatically, or it can ask the caller which branch they mean. Each location gets its own hours, address, and service area.
What happens to the calls it handles — do I get a record?
Yes. Every call is logged in your dashboard before the caller hangs up — caller name, phone number, reason for call, outcome (booked, escalated, message taken), and any appointment details. You get a text summary in real time, not when you check your messages at the end of the day. Call transcripts are also available so you can review exactly what was said.
What if the AI doesn't know the answer to a question?
It doesn't guess or make things up. If a caller asks something that's not in your knowledge base, the AI says "Let me take a message and someone will get back to you on that" and captures their contact info. You get a text with the question so you can follow up. You can then add that question and answer to your knowledge base so the AI handles it next time.
Can it text the caller back?
Yes. After booking an appointment, the AI sends a confirmation text automatically so the caller knows the booking is real. It can also send follow-up texts for messages taken, appointment reminders, and callback notifications. SMS is built in — no separate texting service needed.
What's the difference between Starter and Flagship?
Starter ($150/month, 150 minutes included, $0.60/min overage) includes 24/7 AI answering, calendar booking, lead capture, spam filtering, call transcripts, and dashboard access. Flagship ($599/month, 700 minutes included, $0.15/min overage) adds human escalation detection, multi-location routing, trade-specific emergency triage tables, priority support, and the full 14-day free trial. Most single-location service businesses start on Starter and upgrade to Flagship when they need the advanced triage and escalation features.
Is my business data secure?
Yes. All call data is encrypted in transit and at rest. We're HIPAA-compliant for healthcare clients — a BAA is available. Phone numbers, call logs, and customer information are stored in a secure database with row-level security. We never share or sell your data. You can export or delete your data at any time.
Can I listen to my calls?
Yes. Every call is recorded and transcribed (unless you opt out). You can listen to the full recording or read the transcript in your dashboard. This is useful for quality assurance, training, and verifying that the AI handled a call the way you wanted. Call recordings are available for the life of your subscription.
What if I want to change the AI's voice or name?
You can choose from multiple natural-sounding voices — male or female, different accents and tones. You can also name your AI whatever you want (most clients pick a name that fits their business). Changes to voice and name are made in your portal and take effect immediately — no re-setup required.
Does it work with my existing tools?
RingProof integrates with Cal.com and Cronofy for calendar booking (Google Calendar, Outlook, iCloud), Stripe for billing, and Twilio for telephony and SMS. Call logs and lead data can be exported. If you need a specific integration we don't have yet, let us know — we're adding new integrations regularly.
How do I get started?
Request a free audit on this page. I'll call your business line to hear what happens when you can't pick up, then send you a report with what I found and how RingProof would fix it. If it makes sense, we set up a 7-day free trial — no credit card required. If it doesn't make sense (and for some businesses it genuinely doesn't), I'll tell you that too.